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The distributed nature of today’s enterprises puts enormous pressure on the underlying technology infrastructure. As business processes push and pull information across the stakeholder ecosystems, it is imperative for the infrastructure to be always up and running all the time. Moreover, as businesses expand their dependence on technologies also increases. The need to manage infrastructure is hence proactive.
Radiss’ productized solution, RIMS, enables engineering teams to proactively manage their technology infrastructure in line with the expected service levels. RIMS ushers in an integrated approach towards complying with business SLAs, be it incident management or performance management across the organizational networks, servers and business applications. The product features smart tools to mitigate risks arising out of technologies that run business processes.
Small and medium enterprises can benefit from RIMS by way of ensuring their technology investments to yield superior returns. The product is available for client-side rollout or can be leveraged by way of managed services model. This helps enterprises with the benefit of reduced TCO.
Single solution for entire organization
RIMS capabilities extend across business applications, networks and server infrastructure thus enabling visibility across the organization’s infrastructure. The products portal also serves as a gateway to track and monitor performance at process or node level infrastructure.
Highly intelligent and configurable
Enterprises can rollout the solution without the need to create or customize requirements. RIMS has several built-in workflow mechanisms that can be configured to real-time requirements.
Automated incident identification and tracking
Once deployed, RIMS automatically identifies incidents, issues ticketsand alerts the users/groups for action and resolution. This means the infrastructure is proactively managed without disrupting business. |
