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Home  »  Services  »  Managed Services  »  Middleware Support  Request for Service Brochures

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Middleware Support

In today’s enterprise, numerous applications are used to complete business activities and to stay competitive companies have to continuously employ new applications. A common challenge is therefore to integrate existing applications with newly deployed ones. With years of experience within Middleware support, Radiss Tech Services pride themselves in helping you streamline your processes and reduce the complexity of your IT infrastructure. We will centralize your applications and ensure maximum availability, which in turn means optimal productivity for your business.Our Middleware support team will proactively manage your Application Administration and Infrastructure design and highlight issues.

Some of our offerings include:

  • Infrastructure Design for Scalability, Availability, Loadbalancing,Disaster recovery and Serviceability.
  • Integration of Applications such as:
    • Messaging Queue (Ex: Websphere MQ)
    • Database Server (DB2,Oracle,SQL Server,SAP,etc
  • Automation Planning and Administration.
  • Application Deployment and End-to-end lifecycle Support.
  • Security Configuration and Administration.

Features and Benefits

  • Increased Application Availability
  • Proactive Issue Management
  • Bi-weekly Review Meetings
  • Daily Server Checkups
  • Agreed SLA Resolution and Response Times
  • Increased Productivity and Satisfaction

Deliverables

Proactive Monitoring

  • JVM Memory Usage.
  • Server Response Time.
  • CPU Utilization.
  • Metrics of all Web Applications.
  • User Sessions and Details.
  • Enterprise JavaBeans (EJBs).
  • Thread Pools.

Break Fix

  • Web Container Clustering and Failover.
  • HTTP Session Failover.
  • WebSphere High Availability Using Software.
  • Refer to System Out & Error for Runtime Errors.
  • Refer Native Out & Error for Code Errors.
  • SSL | Certificate and Signatures.

Maintenance

  • Applying Fixes.

  • Identify Maintenance and Refresh Packs.

  • Gather Metrics.

  • Log Rotates | Trace Rollover Maintenance.

  • Backup and Restore| Using CAR.

Configuration

  • Installation of Single and Multiple Environments.

  • Upgrade and Migration.

  • Setup Vertical and Horizontal Clusters.

  • Configuring Connectivity to DB | LDAP | WebServer.

  • Configuring Web Servers | Plugins | Load Balancers.

  • Deploying EAR|WAR | JAR | RAR Applications.

  • User Administration | Specifying Roles for Users.

  • Developing, Executing Scripting.

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