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Desktop Management Services

Technology investments are eventually consumed by business users in an effort to accomplish their tasks and responsibilities. In fact all the investments converge on the user’s desktop in the form of services and requests. However, the diversity in roles and processes and the geographical spread of organizations puts pressure on equipping them with right software resources. Additionally the evolutionary nature of technologies constantly creates a gap in what is implemented and what is latest. Desktops hence become vital to increasing employee productivity and imbibing best practices in an organization.

Radiss’ Desktop Management Services equip users with service delivery that improves end-user productivity and ushers in the much-needed computing power to an organization. Being a centralized support managed by Radiss’ team, organizations can always be ahead of the technology curve and business practices. Governed by ITIL principles, the service features end-to-end enablement of desktops, operating systems, employee productivity applications, business software, hard asset management and compliance checks.

Enterprises can unleash superior computing power across the hierarchy by adopting best practices of collaboration, information exchange and mobile workforce. Our services embrace every need from simple desktop rollout to patch management to remote desktop management.

Service Desk and User Support
Governed by stringent SLAs, this 24X7 service meets end-user requests for new functionality/features, remote software and patch deployment and technology upgrades.

Desktop Management and Engineering
Constantly ratify end-user desktops/laptops/smart devices by balancing utilization and ROI. Service includes desktop OS and application support, virtualization of resources to enhance collaboration and service proliferation within the organization’s network.

Imaging Services
Radiss’ teams proactively identify new features, best practices and make them available to relevant users, so as to achieve modernization seamlessly.

Install, Move, Add and Change services are critical when transitioning to new locations or transforming to new computing environments. Radiss’ teams ensure business continuity is maintained and user privileges are secured during business.

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